How do I redeem my Elder Scrolls Online key?
You can redeem your code by following the below steps:
Log into The Elder Scrolls Online account, or create a new one if needed.
Select Redeem Code on the My Account page.
Enter the code.
Once the code is redeemed, you will receive a confirmation e-mail on your account’s registered e-mail address.
If you do not receive a confirmation e-mail, you should first check your spam folders for the e-mail. Adding email@example.com to the e-mail account’s “safe senders” list helps reducing the risk of it being sent to a spam folder.